Community Services

Financial Assistance Orientation and Application

In effort to ensure the health of our visitors and employees, Seminole County Government has closed public-facing buildings. Our Community Services team will continue to provide financial assistance services via web application and all other services via phone as possible. Please call 407-665-2300 or visit the Community Services Website.If you have documents to drop off please email them directly to your Case Manager, Project Manager, Veteran’s Service Officer, or Program Coordinator or if you are applying for financial assistance please email them If you need to drop off original documents, please do so in the drop box and we will mail your originals back to you. Thank you.

Seminole County Community Assistance Division has temporarily suspended applications for the Rental and Mortgage Assistance Program. Once the online portal for CARES grant funding launches in August, applications will resume. Please note, for applicants who applied for Rental and Mortgage Assistance before July 17, 2020 at 5:00p.m., applications are being reviewed to determine eligibility; applicants will receive updates upon review.

When the portal opens, you will need the following documents to apply for COVID-19 related assistance:

  • Valid Photo ID for adult in the household
  • Lease Agreement or Mortgage Statement
  • Utility Bill (if requisition utility assistance)
  • Documentation of hardship (job loss letter, proof of unemployment, reduced hours at work or furlough letter)

Please note that this assistance is limited to one time only and not on-going.

*Immediate financial assistance is not available through this office.

The Division of Community Assistance offers financial help to Seminole County residents who have experienced an unexpected financial hardship for Rent, Mortgage, Utilities (Electric, Water & Gas) and for Rental & Utility Security Deposits. We also provide assistance for Dental and Training.

This office does not provide Emergency Assistance. 

We Do Business in Accordance With the Federal Fair Housing Law

(The Fair Housing Amendments Act of 1988)

Conducimos nuestros negocios de acuerdo a la Ley Federal de Vivienda Justa (Acta de enmiendas de 1988 de la Ley Federal de Vivienda Justa)

  1.  Financial Assistance Application

For your convenience you may print and fill out the application to bring with you to your scheduled appointment. No application will be accepted via mail.

Steps for Online Orientation and Application

Please be aware due to the recent increase in applications, all applicants are being placed on a waiting list and will be contacted by staff once your application is ready to be processed.

  1. View the on-line orientation video.
  2. Review Hardship Examples to see if you fall within any of these guidelines before continuing to application. 
  3. Review Application Document CheckList to make sure that you are able to provide the require documentation. If you are not able to provide the required documents within 10 business days your application will be denied. 
  4. Submit Application.

If you complete the on-line orientation and application, please do not schedule an appointment as it may delay your application processing time.

The Orientation Video MUST be viewed before completing the on-line application.

Please click on this ONLY if you are viewing from a Seminole County Public Library.

PLEASE NOTE: Once submitted your application will be imported into our office the following business day.

A Case Manager will contact you in 10 business days with a status update.Thank you.

Hardship Examples

Unexpected financial hardships may include, but are not limited to the following:

*Based on your financial hardship which is listed in bold, the required document is listed underneath

NOTE:  Unexpected expenses paid with a credit card will not be considered.

**These are examples of hardships and documentation. Your household must have experienced a financial hardship within the last 6 months that is not the result of criminal activity

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